We adore our ColourPopettes and your satisfaction is very important to us! We will gladly replace any item that may have got beat up during shipping. Your damaged product may only be exchanged for the same product you purchased. Please contact our customer support team for additional assistance.
Unfortunately, due to the low cost nature of our products, we are unable to offer any returns or exchanges for any other reasons.
Have a question? The answer is probably on our FAQ page!
If not, please email us our Customer Service ColourPop@ColourPop.com and we will get back to you within 48 business hours!
Please email PR@ColourPop.com for press inquiries only.